Puzzle SEVENTEEN

Service Overview

Welcome to the world of Puzzle SEVENTEEN!

This exciting game blends classic match-3 gameplay with the charm of the popular K-pop group SEVENTEEN. Not only can you enjoy satisfying puzzle action, but you can also collect member photos, unlock exclusive voice clips, and interact with mini-theater content.

To enhance your experience, we offer official top-up services, supporting a variety of denominations including 1300, 2600, 6500, and 13000 Gold.

1. Top-up Instructions

recharge method: direct charge without number ID

recharge area service: international service

recharge duration: 15~30 minutes (please contact us for more than 30 minutes)

recharge information: IMID, role name

* Please rest assured that your account information will not be disclosed.

User ID where to find?

click Settings at the top right of the lobby. Copy the IMID below the settings window and acknowledge the notification.

2. Important Notes

• What if I entered the wrong account? Can I get a refund?

If the recharge has been completed based on the information you provided, we cannot offer a refund. However, if the error was caused by our platform, a refund can be arranged upon verification.

• How long does it take after payment to receive the top-up?

Under normal circumstances, it will arrive within 1–2 minutes. If it takes longer than 5 minutes, please contact customer support promptly.

3. Why choose KARDZ for top‑ups?

• Transparent pricing

All prices clearly marked, no hidden fees, plus exclusive periodic discounts.

• Fast delivery

Supports a wide range of denominations; top‑ups can arrive in as fast as 5 minutes after payment.

• Diverse support

We offer multilingual, localized customer service available anytime, with multiple secure payment options.